Over the weekend, Moe reached out to a PR contact to set up a reservation for his family. Everything was going great until he received a text from our Producer Keity.
The same PR contact reached out to her asking for Moe’s number. In the text, she stated that Moe has canceled in the past, and she’s over it.
Moe was super confused because he’s never canceled on a reservation. Is there someone else that’s been using his identity to book reservations?